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Browser support

The SDK requires browser support for:

These requirements result in roughly 93% browser coverage as of May 2022. Not supported: Internet Explorer 11 and some mobile browsers like Opera Mobile.

When end-users using an unsupported browser access a page with the SDK on it, the default SDK trigger button is not added to the page. All custom buttons with the data-birdeatsbug="trigger" attribute are hidden, window.birdeatsbug.isBrowserSupported is false, and the afterInit hook receives an object with the isBrowserSupported attribute set to false.